Implementation of a mass quarantine has posed serious challenges to employers, such as organizing and managing remote work and telephone communication.
Many executives believe that remote work is ineffective and that it’s hard to control the employees in this situation, but modern telephone communication solutions allow executing the current business processes and managing the results.
Zorra Telecom company offers several simple solutions that will help your employees to perform their duties out of the office.
We provide the following remote work services:
Call forwarding is one of the simplest features of our Virtual PBX. It allows forwarding the calls from an office phone to an employee’s phone. Thanks to this, your regular office practices won’t be impeded, an employee will keep communication with the clients.
A virtual PBX allows you to work properly even out of the office. Our virtual PBX is a simple and user-friendly tool for your employees. You can use your home laptop to access your account and change settings. Simple and user-friendly elements of this scheme will feel like a game.
Automated calls are a system designed to streamline the workflow of operators and to connect them only to the answered calls, as well to send voice messages to your clients. You can set the number of calls the system attempts to make and the time between calls.
Conference calls is a feature that will help you to hold works meetings which are still unavoidable even when a team works remotely.
Calls Monitoring feature helps to understand the workload faced by your remote employees who make calls and estimate the amount of time spent on the calls.
Take control over telephone calls of remote employees.
Statistics on answered and missed calls, recording and storing calls can help to improve your customer service quality.
Getting connected to our system won’t take you more than an hour! Thus, you’ll rapidly gain control over your employees who work from home and optimize many processes to improve the results. When the quarantine is over, we’ll use developed scenarios both for remote and office working.